Spühl Fitnesscenter

High machine availability - long life cycle

The service products of our Fitnesscenter guarantee your production a high performance, an extension of the life cycle and coservation of the value of your machinery.

Optimize your processes with a variety of solutions - always perfectly matched with your Spühl, Fides and Remex machines.

  • CHECK UP
  • HELPDESK
  • TRAINING
  • MAINTENANCE
  • SPARE PARTS
  • PERFORMANCE

INSPECTION, MONITORING

An inspection allows potential machine malfunctions to be detected in time, and a detailed inventory is made. A final assessment will clearly show whether additional precautionary measures are required.

Your benefits:

  • reliability of the production process
  • high machine availability
  • thorough documentation of the machine status • extended machine lifespan
  • value retention
  • instructions for the use
  • highly qualified service technicians

CONSULTING, SUPPORT, REMOTE SERVICE

For questions about the machine or in the event of a malfunction, our Help Desk team will provide knowledgeable information over the telephone and, togheter with you, analyze your machine from afar via remote access.

Your benefits:

  • 6 languages are supported
  • daily from 7 am to 6 pm, Monday – Friday (Swiss time)
  • free during the 3-year warranty period, and thereafter available on very favorable terms
  • immediate contact with our experts
  • efficient troubleshooting can often avoid the need to send a technician for an on-site visit
  • targeted preparation for a technician visit and precise identification of spare parts

TRAINING, INSTRUCITON, REFRESH

When your employees are well-trained, they generate the maximum added value from the machine, because they are well-versed and efficient in their work routine and can solve minor problems on their own. An investment in user training which always pays off.

Your benefits:

  • full exploitation of the machine's potential
  • on-site training at Spühl / Fides
  • customized training programs
  • motivated employees
  • combination of theory and practice
  • very experienced trainers with practical knowledge
  • training conducted in German, English or Spanish
  • detailed training documentation