Spühl adjusts helpdesk billing

Our long-standing and highly qualified helpdesk specialists provide technical assistance for machine troubleshooting.

Services are billed at the beginning of each year for the previous calendar year.

From January 2016, the following new conditions apply:

  • 45 minutes per year free
  • each additional quarter hour costs CHF 25.00

Naturally, helpdesk services remain free of charge during the 3-year warranty period or on the basis of an active service agreement.