Spühl Fitnesscenter

High machine availability - long life cycle

The service products of our Fitnesscenter guarantee your production a high performance, an extension of the life cycle and coservation of the value of your machinery.

Optimize your processes with a variety of solutions - always perfectly matched with your Spühl, Fides and Remex machines.

  • CHECK UP
  • HELPDESK
  • TRAINING
  • MAINTENANCE
  • SPARE PARTS
  • PERFORMANCE

INSPECTION, MONITORING

An inspection allows potential machine malfunctions to be detected in time, and a detailed inventory is made. A final assessment will clearly show whether additional precautionary measures are required.

Your benefits:

  • reliability of the production process
  • high machine availability
  • thorough documentation of the machine status
  • extended machine lifespan
  • value retention
  • instructions for the use
  •  highly qualified service technicians

CONSULTING, SUPPORT, REMOTE SERVICE

For questions about the machine or in the event of a malfuntion, our Help Desk team will provide knowledgeable information over the telephone and, thogheter with you, analyze your machine from afar via remote access.

Your benefits:

  • 6 languages are supported
  • daily from 7 am to 6 pm, Monday – Friday (Swiss time)
  • free during the 3-year warranty period, and thereafter avaiable on very favorable terms
  • immediate contact with our experts
  • efficient troubleshooting can often avoid the need to send a technician for an on-site visit
  • targeted preparation for a technician visit and precise identification of spare parts

TRAINING, INSTRUCTION, REFRESH

When your employees are well-trained, they generate the maximum added value from the machine, because they are well-versed and efficient in their work routine and can solve minor problems on their own. An investment in user training which always pays off.

Your benefits:

  • full exploitation of the machine's potential
  • on-site training at Spühl / Fides
  • customized training programs
  • motivated employees
  • combination of theory and practice
  • very experienced trainers with practical knowledge
  • training conducted in German, English or Spanish
  • detailed training documentation

PREVENTIVE MAINTENANCE, REPAIR, REVISION

Nobody can afford unplanned shutdowns. With regular preventive maintenance and overhauls, machine availability is maximized. If shutdowns occur, our service technicians can quickly be on-site.

Your benefits:

  • security for the production flow
  • high machine availability
  • ensured output quality
  • highly qualified service technicians – near you
  • thorough documentation of the machine status
  • value retention
  • instructions for the user

QUALITY PARTS & MATERIAL, SEPOS ONLINE ORDER

If a spare part is needed, original Spühl, Fides, and Remex spare parts guarantee high efficiency and minimal loss of production. For this purpose, the possibilities offered by our online ordering platform SEPOS are unique: availability, pricing, ordering with history…everything is just a click away, around-the-clock.

Your benefits:

  • availability of spare parts for at least 10 years after machine purchase
  • 2% discount on orders via SEPOS 
  • order-related spare parts catalog
  • in cases of extreme urgency, we can, on request, bring the spare parts directly to you (hand-to-hand)
  • fast response time, within 24 hours of request
  • brand quality at a fair price
  • best possible advice and support

AVAILABILITY, RETROFIT, UPGRADES

Not only does an overhaul of an installed machine secure the made investments, but it also ensures long-run performance and competitiveness. In addition, with updates and upgrades, you can respond to changing requirements and ensure the functionality of your machine.

Your benefits:

  • investments protection
  • machine increases in value
  • extended machine lifespan
  • secured productivity
  • more efficient work
  • reduced operating costs
  • ensured supply of spare parts